Privacy Policy of Ironside Resources

Ironside Resources (“we”, “us”, or “our”) is dedicated to protecting the privacy of our customers and website visitors. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy details how we manage your personal information.

Understanding Personal Information

Definition: “Personal information” refers to data that is identifiable as being about you.

Collecting Personal Information

How We Collect It:

  • From the information you provide on our website.
  • Directly from you.
  • Through other forms of interaction with us.

Types of Information Collected:

  • Basic details like your name, phone number, address, and email address.
  • Additional information as per your feedback, changes in content or email preferences, financial or credit card details, or interactions with customer support.

Use and Purpose of Collected Information

We use your personal information to:

  • Provide information, updates, and services.
  • Inform you about new products, services, and opportunities.
  • Improve our offerings and understand your needs.
  • Contact you via telephone, email, SMS, or mail.

Disclosure of Your Information

To Whom We Disclose:

  • Employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as necessary.
  • Only supplied to third parties required for delivering our services.

Legal Compliance:

  • When required by law, regulation, court order, subpoena, warrant, or legal proceedings.
  • To protect copyright, trademarks, legal rights, property, or safety.

International Handling of Information

Your information may be stored, processed, or transferred between parties in countries outside Australia, including but not limited to Australia.

Changes in Business Control

In case of business changes, we may transfer user databases, along with personal and non-personal information, maintaining confidentiality and lawful disclosures.

Security Measures for Your Information

We are committed to securing your information and employ physical, electronic, and managerial procedures against unauthorized access, misuse, interference, loss, modification, and disclosure. However, no method is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Accessing Your Information:

  • You can request details of personal information we hold about you as per the Privacy Act 1988 (Cth).
  • A small administrative fee may apply.

Correcting Information:

Complaints and Concerns

If you have privacy-related complaints, please send them to 25/240 Plenty Road, Bundoora VIC 3083, Australia. We treat complaints seriously and respond promptly.

Policy Updates

This Privacy Policy may change over time. Modifications will be effective immediately upon posting on our website. Please review it periodically.

Website Visit Information

When you visit our website, we may collect aggregated data like browser type, operating system, and prior website visits to enhance our service.

Links to Third-Party Sites

Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.